Assistant Manager FWA- Claims Fraud Investigation

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The Assistant Manager FWA (Fraud Investigation Unit) plays a crucial role in ensuring efficient and effective fraud claims management including:

• Assist the immediate supervisor in managing fraud claims efficiently and effectively.
• Meet or exceed management’s expectations regarding operational processes related to claims.
• Investigate complex claims, including out-of-office investigations, to rule out suspected fraud.
• analyze associated risks, trends, and the effectiveness of fraud prevention and detection activities.
  
  
  

They contribute by investigating complex claims, identifying potential fraud, and providing expert advice in claims-related matters. Additionally, they prepare statistical and investigative analyses for management reporting.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.