Assistant Manager/Senior Executive, Human Resources (People Services)

Ensuring efficient and accurate delivery of HR services, driving team excellence, and fostering a high-performance culture. The ideal candidate will possess a strong sense of ownership and the ability to streamline processes while supporting the team in delivering high-quality work.

Job Descriptions

• Manage end-to-end payroll processes, ensuring accuracy, timeliness, and compliance with statutory requirements.
• Oversee and ensure the accurate and timely submission of statutory payments, such as EPF, SOCSO, EIS, and income tax contributions.
• Monitor and ensure all requests are resolved promptly and accurately to address and prevent missed requests or delays.
• Stay up to date with payroll regulations, statutory requirements, and best practices to ensure compliance and optimise payroll processes.
• Assist in the preparation and submission of ad-hoc and scheduled reports.
• Support audit processes and ensure compliance with relevant standards and regulations.
• Identify and implement solutions to address inefficiencies in work processes.
• Establish and monitor systems for effective request tracking and follow-through.
• Enhance the quality and accuracy of work output through rigorous attention to detail and proactive problem-solving.
• Champion a high-performance culture within the People Services team.
• Provide guidance and coaching for team members to achieve excellence.
• Foster a collaborative and inclusive team environment, promoting alignment with organisational objectives.
• Uphold high standards for service delivery by ensuring precision and consistency in all outputs.
• Implement checks and balances to maintain data integrity across systems.
  
  

Requirements

• At least 4 years of experience managing end-to-end payroll processes, including 2 years of people management responsibilities
• Strong knowledge of payroll regulations, statutory requirements, and best practices.
• Organised and a good eye for details
• Champions process improvement
• Values operational excellence
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Project Management
• Analytical Thinking
• Critical Thinking
• Customer Orientation
• Communication
• Technical expertise in HRIS and Google Workspace
  
  

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.