Assistant Quality Assurance

Location: Shah Alam, MY, MY Global Business Unit: HEC Job Function: Client and Customer Services Requisition Number: 219761 Description:

Job Summary

Implement Quality Assurance systems and processes to ensure quality, safety and compliance of processes and products to internal, customer and regulatory requirements

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Support the design and development of quality assurance procedures, processes and standards to ensure alignment to global DKSH quality policy and local regulatory guidelines
• Prepare and assist in designing quality assurance systems, including the development of quality checklists, supporting tools and techniques
• Analyze data to identify areas for improvement in practices and processes
• Investigate and record customer complaints regarding product performance, specifications and reliability
• Maintain all controlled document files and quality records in a timely and accurate manner
• Assist in providing training to employees on quality awareness and management
• Provide technical assistance to production on quality and process improvements as well as trouble shooting when necessary

Functional Skills and Knowledge

• Demonstrate knowledge in Quality Assurance tools, concepts and methodologies
• Demonstrate knowledge of relevant regulatory requirements
• Demonstrate knowledge in GMP/ISO9000 or other quality management systems
• Proven experience in GMP manufacturing
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Diploma/certification in quality related courses

Requisition Number: 219761 Job Function: Client and Customer Services