ATTACHES

About the Role

We are SSP The Food Travel Experts.
We are experts in creating and running food outlets in locations where people are on the move. Whether it’s jetting off somewhere more exotic, getting on a train or stopping off at a motorway service area, we will make sure the food and drink on offer is the ideal selection to meet the needs of the many different types of travellers.
Become a vital part of our SSP family!

We are looking for a Team Player with a bold, fun and friendly personality to deliver an impactful and memorable experience to all our customers, someone who prefers keeping busy, achieving results and high standards, and be able to use their own initiative.
If this sounds like you, we are ready to welcome you as a part of our fantastic team!

Airport only: Please note all successful candidates are required to provide a full 5 year work history and undergo a Criminal Record Check to comply with Airport Security regulations.

Fancy finding out more? Apply now!

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

Duties and Responsibilities

• Greet customers, record orders, and serve food and beverages with consistently positive and helpful attitude, including answering about menu.
• Ensures to deal with customers and customer complaints in a diplomatic manner, and appropriately escalates such instances to the F&B Supervisor.
• Promotes good branding image of the unit through always ensuring customer satisfaction.
• Check the cleanliness of service equipment.
• Check tables and table set-up. Ensures fast turn around and cleaning of table when customers leave the unit.
• Keep the Lounge Manager/ Lounge Supervisor of any issues related to service.
• Adheres to the company’s policy on grooming.
• Ensures to comply with all Health and Safety Standards as required and published by the management.
• To be responsible for the daily smooth operation of the food & beverages section.
• To ensure upselling for today’s special or monthly promotions and must be practice at all the time
• To ensure the standard and consistency of the food served from chefs
• To ensure the cleanliness and hygienic practices in food handling.
• To ensure refill beverages chiller and to support chef on replenishment for food/snacks
• To clear and clean all tables after being use by the guest.
• To maintain and to keep always clean the food counters.
• To ensure that the areas where the goods are kept are always clean.
• To cooperate and work in a team towards development implementation