Automotive Service Advisor - Based in Shah Alam ( MJN Automart Sdn Bhd. ) / 汽車服務顧問 - 位於莎阿南 (MJN Automart Sdn Bhd.)
Menang Nusantara Sdn Bhd
Date: 10 hours ago
City: Shah Alam
Contract type: Full time
職責與要求：
- 使用標準任務清單列印詳細的服務訂單（SO）。
- 獲得客戶簽名以批准所有要完成的工作。
- 準備事故損壞的現金維修估價/報價。
- 在交付車輛時向客戶提供有關車輛維護、配件和技術問題的建議。
- 向客戶解釋保固和善意政策。
- 與車間控制員一起追蹤維修進度，如果維修需要額外的時間和/或成本，SA 應通知客戶。
- 獲得客戶批准進行超出約定估價的維修
- 檢查工作，如有必要，在工作完成後與技術顧問安排道路測試。
- 將車輛歸還給客戶，如果客戶對所做的工作不滿意，則盡可能處理所有投訴。
- 在向上級報告客戶問題之前，先向上級簡要介紹自己無法處理的棘手投訴。
- 處理電話諮詢並在維修之日起 3 天後致電客戶。
- 推廣維修車間產品，例如零件和配件。取得並更新SAP系統中的客戶和車輛資訊。
- 若要產生保修，請透過 SAP（B001）提出索賠。
- 透過 SAP 產生發票。
- 服務經理指派的任何其他職責。
- 準備加班，並依照管理階層的要求提前通知。
- 分行主管/行政人員/技術顧問指定的其他職責
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Account Manager, Pharma
Caldic LATAM,
Shah Alam
8 hours ago
Account Manager, PharmaJob Title: Account Manager, PharmaLocation: Glenmarie, Shah AlamWork Arrangement: HybridAbout The RoleWe are seeking a driven, proactive Account Manager to join our team in the Pharma sector. This role is pivotal in driving aggressive business growth by hunting for new business opportunities and building a solid pipeline of prospective clients, alongside strengthening relationships with our key accounts.We’re looking...
Line Leader
Mondelēz International,
Shah Alam
6 days ago
Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It With Pride.The Line Lead is responsible for overseeing and coordinating the activities of a production line, ensuring efficient operation, adherence to safety standards, and the production of high-quality products. The Line Lead will provide guidance and support to line...
Lorry Driver
Cosmo Restaurants, Franchisee of Burger KIng Corporation,
Shah Alam
1 week ago
Job ResponsibilityÂResponsible for delivery of company goods to destinations according to schedule.Ensure that goods are delivered on time and in good condition.Responsible for loading and unloading work at destinationSending goods to site, local and outstationResponsible for cleanliness and maintenance of the lorry.Ensure punctuality and safety on road.Other ad hoc duties as assigned by superior.ÂJob RequirementsMinimum possess SPMMust possess valid GDL...
