Branch Admin Assistant

This position is located at No.1, Mergong Barrage, Jalan Lencong Barat, 05150 Alor Setar, Kedah. Please check the travel distance before confirming your application for the position.

JOB SCOPE:

1. Prepare and manage customer credit notes – including issuance, filing, tracking, and submission to HQ and branch offices.
2. Handle customer service – respond to phone calls, emails, and attend to walk-in and call-in customers professionally.
3. Support office administration – manage office supplies, stationery, maintenance, and service coordination.
4. Process purchase and billing documents – issue POs, Proforma Invoices, and ensure supplier invoices are submitted to Finance.
5. Maintain accurate records – track Goods Received Note (GRN) returns and organize related documentation.
6. Assist with internal coordination – verify monthly mileage claims and liaise with HR and other departments for approvals.
7. Prepare marketing-related billing – handle reimbursements for promotional activities, block displays, and listing fees.

REQUIREMENTS:

1. Minimum SPM qualification; higher education is an advantage.
2. Proficient in Microsoft Office applications (Word, Outlook, PowerPoint).
3. Good communication skills in Bahasa Melayu and English (Mandarin is a plus).
4. Customer service oriented with a positive attitude and teamwork spirit.
5. Preferably with administrative experience as an advantage; fresh graduates are encouraged to apply and immediate availability is preferred.