Branch Manager

Ban Hin Bee Sdn Bhd


Date: 2 weeks ago
City: Sungai Petani
Salary: MYR 8,000 - MYR 9,000 per month
Contract type: Full time
Job Responsibility

  • Oversee and manage all aspects of the Sungai Petani branch operations, ensuring efficient and effective performance in alignment with company objectives.
  • Develop and implement strategic plans to achieve sales targets, increase market share, and enhance profitability for the branch.
  • Lead, mentor, and motivate a team of 20+ employees, fostering a positive and productive work environment that encourages teamwork, collaboration, and professional growth.
  • Manage inventory control processes to minimize stockouts, reduce excess inventory, and optimize stock levels to meet customer demand and sales forecasts.
  • Implement and maintain exceptional customer service standards, addressing customer inquiries and resolving complaints promptly and effectively to ensure customer satisfaction and loyalty.
  • Monitor and analyze financial performance, including sales revenue, expenses, and profitability, identifying areas for improvement and implementing corrective actions to achieve financial goals.
  • Ensure compliance with company policies, procedures, and regulatory requirements, maintaining a safe and secure working environment for employees and customers.

Job Requirements

  • Possess a Diploma in any field with at least 5 years of relevant experience in retail management, specifically within the electrical and electronics sector.
  • Demonstrate strong leadership skills with a proven ability to manage and motivate a team of at least 10 employees, fostering a positive and productive work environment.
  • Exhibit excellent communication skills in English, Bahasa Malaysia, and Mandarin, enabling effective interaction with a diverse customer base and internal stakeholders.
  • Possess a comprehensive understanding of retail operations, including inventory control, sales techniques, customer service, and financial management.
  • Proven track record of achieving sales targets and driving branch growth through effective sales management and implementation of strategic initiatives.
  • Must have experience in managing branch operations, including overseeing daily activities, ensuring compliance with company policies, and maintaining a high level of customer satisfaction.
  • Demonstrate proficiency in using retail management software and other relevant technology to track sales, manage inventory, and analyze performance data.

Job Benefits

  • Annual Leave
  • EPF
  • Health Insurance
  • Medical Leave
  • SOCSO

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