Business Analyst RPA(Robotic Process Automation) and AI

SWIFT Financial Messaging Services


Date: 1 week ago
City: Kuala Lumpur
Contract type: Full time
ABOUT US We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions About The Role We are seeking a proactive individual to fill the role of an RPA Business Analyst. This role involves analyzing critical business processes and reporting needs and co-creating data or automation solutions. The ideal candidate will enhance and optimize processes across various teams to achieve peak efficiency in performance and cost reduction, while also elevating quality, minimizing errors, and reducing lead times What to expect:
  • Collaborate with stakeholders to capture business requirements and convert them into technical specifications for RPA solutions.
  • Collaborate with stakeholders to capture business requirements for data solutions.
  • Analyze business process requirements to develop precise automation workflows.
  • Manage the full lifecycle of RPA solutions, from identifying automation opportunities and gathering requirements, to implementation, testing, and deployment.
  • Document customer business requirements clearly to ensure effective deployment of automation projects.
  • Conduct process design and complexity analyses to identify prime candidates for automation.
  • Produce process documentation and user guides to support the adoption of RPA solutions.
  • Explore and document AI use cases in collaboration with RPA and data engineers
What will make you successful:
  • Bachelor’s degree in Computer Science, Engineering, or related field.
  • 2-3 years of professional experience as a Business Analyst/RPA Developer preferred.
  • Knowledge of RPA tools such as UiPath, Power Platform
  • Skilled in creating technical specification documents for RPA projects.
  • Strong analytical, problem-solving, and communication skills.
  • Strategic thinking with a focus on both operational and critical aspects.
  • Effective problem solver with robust listening skills.
  • Dedicated to process improvement with a client-centric approach.
  • Effective networker with negotiation skills to resolve complex issues.
  • Energetic team player with a pragmatic, hands-on approach.
  • Fluent in English, both written and spoken.
What we offer We put you in control of career We give you a competitive package We help you perform at your best We help you make a difference We give you the freedom to be yourself We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential. If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation. Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.

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