Cantonese Customer Service Executive Travel Industry (Uni Mancan)
Agensi Pekerjaan JobScoper Sdn. Bhd.
Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility
Customer Satisfaction: Maintain high levels of customer service satisfaction.
Process Compliance: Follow company procedures and guidelines.
Timely Support: Provide prompt support through calls and emails.
Needs Assessment: Identify financial needs and offer suitable solutions.
Proactive Support: Deliver proactive assistance to preserve brand loyalty.
Job Requirements
Qualifications: Must possess SPM, Diploma, or higher.
Language Skills: Proficient in English, Mandarin, and Cantonese.
Commercial Knowledge: Strong understanding of commercial principles.
Accountability: A solid sense of responsibility is required.
Fresh Graduates: New graduates are welcome to apply.
Shift Flexibility: Open to rotating shifts on a monthly basis or as per business needs.
Job Benefits
Customer Satisfaction: Maintain high levels of customer service satisfaction.
Process Compliance: Follow company procedures and guidelines.
Timely Support: Provide prompt support through calls and emails.
Needs Assessment: Identify financial needs and offer suitable solutions.
Proactive Support: Deliver proactive assistance to preserve brand loyalty.
Job Requirements
Qualifications: Must possess SPM, Diploma, or higher.
Language Skills: Proficient in English, Mandarin, and Cantonese.
Commercial Knowledge: Strong understanding of commercial principles.
Accountability: A solid sense of responsibility is required.
Fresh Graduates: New graduates are welcome to apply.
Shift Flexibility: Open to rotating shifts on a monthly basis or as per business needs.
Job Benefits
- EPF, SOCSO
- Training Provided
- Annual leave & Sick leave
- Monthly performance KPI bonus
- Night shift allowance
- 5 working days
How to apply
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