Client Service Analyst (Digital Banking)

Daythree


Date: 14 hours ago
City: Shah Alam
Salary: MYR 3,000 - MYR 3,500 per month
Contract type: Full time
Job Responsibility

  • Process account onboarding documentation, ensuring completeness and regulatory compliance
  • Review source-of-wealth/supporting documents, perform system data entry and record-keeping
  • Coordinate internally with compliance, legal, risk, and product teams to clarify onboarding actions
  • Maintain SLAs for documentation turnaround and contribute to continuous process improvements
  • Generate periodic onboarding and audit reports for management review

Job Requirements

  • Good communication skills in English & Bahasa Malaysia
  • Bachelorâs Degree in Business, Finance, or related field preferred
  • At least 1 year of experience in onboarding documentation roles within banking or digital finance
  • Excellent attention to detail and process discipline
  • Strong organizational and analytical abilities; proficient in Microsoft Office and client onboarding systems
  • Good communication skills (internal cross-functional coordination; this is not a client-facing role)

Job Benefits

  • Annual Leave
  • EPF
  • SOCSO
  • EIS
  • Medical benefits
  • Other perks upon confirmation

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