Collections Analyst

Job Description:

Responsible for managing APAC Collections activities focusing on managing a portfolio of Receivable Accounts and ensuring Aged Balances remain within the set business targets. This role requires you to partner with customers and other stakeholders within the organization, whereby you provide resolution to the customer issue, remove the payment barriers, provide a good customer experience and facilitate faster collections.

Key Roles and Responsibilities:

• Follow up on and collect payments of outstanding balance

• Interact with internal and external stakeholders through calls and emails.

• Able to independently manage the assigned ledger / country with minimal help from manager

• Review accounts receivable aging to ensure compliance to set KPI's

• Communicate and work closely with customers and internal stakeholders

• Reconcile our account position against agents' & finalizing settlement negotiations

• Reconcile customer and vendor statements, to research and correct discrepancies

• Prepare scheduled / ad hoc financial analysis reports

• Support internal audit and process development

• Basic prioritization skills, order management process and dispute management process.

• Basic understanding of collection processes and financial concepts.

• Basic influence skills

Skills & Experiences Required:

• Degree/Diploma in Finance/Accounting/Business
• At least 2-3 years of relevant working experience in AR collections scope within Shared Services
• Experience working within the APAC scope will be preferred
• Willing to work on ANZ timing
• Attention to details and good interpersonal skills
• Good team player and willing to be trained

Key Skills

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.