Competency Development Manager

Sandvik


Date: 1 day ago
City: Shah Alam
Contract type: Full time
The Competency Development Manager is responsible for leading the strategic planning, development, and implementation of competency-based training and development initiatives across the organization or designated sites. This role ensures that both theoretical knowledge and practical skills required for operational excellence are effectively developed, measured, and sustained through structured learning paths, coaching, and continuous improvement.

Key Responsibilities

  • Identify knowledge (theory) and skills (practical/application) gaps
  • Develop and maintain competency frameworks aligned to business needs and workforce requirements
  • Develop/maintain a training/coaching schedule to close identified gaps
  • Schedule required knowledge training for respective site employees
  • Perform, train in and assess technical skills coaching activities on site
  • Implement and sustain the continuous coaching philosophy (process)
  • Ensure quality of the process and accuracy of the records
  • Produce/update and communicate regular progress reports (ie. Competence matrix and coaching activity database)
  • Align with site management on setting the target on technical skill level for the respective site
  • Perform all above activities to be transferred to the local counterpart (shadow)
  • Evaluate training effectiveness and continuously improve development programs based on feedback and performance data

Qualifications And Experience

  • 3–5 years of technical experience working with relevant equipment would be an added advantage
  • Minimum 2 years in a senior training, coaching, or competency development role, preferably in a supervisory or management capacity
  • Strong experience in training needs analysis, designing, developing, and/or implementing training projects
  • Trade qualification in a technical field (e.g., mechanical, electrical, mining)
  • Strong presentation and communication skills (proficiency in English/local language)
  • Project management and scheduling experience
  • Proficient in coaching, assessment, and quality assurance skills

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