Computer Technician cum Customer Service ( JB and KL )

ILLEGEAR (SOUTHERN) SDN. BHD.


Date: 1 week ago
City: Johor Bahru
Contract type: Full time

Job Descriptions:

  1. Assemble custom PC and laptop orders with precision and care.
  2. Provide technical support and repairs for computer hardware and software errors. Assist customers through multiple platforms to resolve issues effectively.
  3. Respond, resolve and manage multiple open cases in timely manner while maintaining excellent customer service standards.

Job Requirements:

  • Minimum a diploma holder or equivalent with at least 1-year experience in an IT-related role, computer assembly role or technical support environment
  • Strong knowledge of computer hardware, software, and diagnostic skills
  • Proficient in English and Bahasa, with the ability to explain technical solutions clearly
  • Multitasker who thrives under pressure and excels in problem-solving
  • Ability to collaborate effectively in a team-oriented environment
  • Ready to start immediately

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