Computer Technician cum Customer Service ( JB and KL )
ILLEGEAR (SOUTHERN) SDN. BHD.
Date: 1 week ago
City: Johor Bahru
Contract type: Full time
Job Descriptions:
- Assemble custom PC and laptop orders with precision and care.
- Provide technical support and repairs for computer hardware and software errors. Assist customers through multiple platforms to resolve issues effectively.
- Respond, resolve and manage multiple open cases in timely manner while maintaining excellent customer service standards.
Job Requirements:
- Minimum a diploma holder or equivalent with at least 1-year experience in an IT-related role, computer assembly role or technical support environment
- Strong knowledge of computer hardware, software, and diagnostic skills
- Proficient in English and Bahasa, with the ability to explain technical solutions clearly
- Multitasker who thrives under pressure and excels in problem-solving
- Ability to collaborate effectively in a team-oriented environment
- Ready to start immediately
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