Content Developer ( ArcGIS/GIS)
EPS Malaysia
Date: 1 week ago
City: Shah Alam
Contract type: Full time
Position : Content Writer/Developer
Tenure : 2 years contract renewable basis
Working Hours : For 2 weeks training ( 6PM - 3AM), After 2 weeks ( 7AM-4.30PM)
Working Location : Shah Alam
Salary : RM 2800 – RM 3200
Job Responsibilities
- Research, write, and update technical articles for products across platforms and operating systems, adhering to industry and organizational standards.
- Manage Knowledge Base by revising existing articles for new software releases, incorporating service packs and patches, optimizing for SEO, and identifying content for archiving.
- Cross-link Defect-related articles with relevant resources and create index articles for consolidating similar content.
- Address user feedback and ArcGIS Ideas, collaborating with the ESS – OSR Documentation team to initiate document remediation.
- Produce instructive videos based on technical articles to enhance user understanding.
Job Requirement
- Adherence to organizational standard operating procedures and processes while maintaining a high degree of efficiency is required.
- Candidate must possess at least a Bachelor's Degree, Professional Degree, or
- Master's Degree in one of the following fields:Computer Science/Information Technology, Geographical Science Geology/Geophysics, Journalism Linguistics/Languages or equivalent.
- Required language(s): Proficiency in English is COMPULSORY
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