Content Moderator - Mandarin

TP


Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time

Content Moderator – Safeguard the Online World


Location: KCP / G Tower

Languages: English (B2+)

Work Type: Full-time | Rotational Shifts


About the Role

Join our team as a Content Moderator, where you'll help create a safe and respectful digital space. You’ll review user-generated content across platforms and apply community guidelines to ensure compliance with safety and policy standards.


What You’ll Do

  • Review and take action on user content based on set policies
  • Identify and escalate sensitive or harmful content appropriately
  • Maintain accuracy and efficiency while meeting KPIs
  • Protect user privacy and handle data with care
  • Participate in ongoing training and updates


Who You Are

Qualifications:

  • Diploma or Bachelor's Degree in any field
  • English proficiency at B2 level or higher
  • Able to work in a fast-paced, KPI-driven environment
  • Emotionally resilient and capable of handling graphic or sensitive content
  • Open to working rotational shifts

Nice to Have:

  • Prior experience in content moderation or customer service
  • Familiarity with social media platforms and community standards
  • Awareness of online policies and digital safety

Technical Skills:

  • Typing speed: 40+ WPM with 90% accuracy
  • Comfortable using Microsoft Office and standard digital tools


Why Join Us?

Play a key role in maintaining a safe digital environment

Gain experience in tech, policy enforcement, and social media

Grow within a global, supportive team

Paid training and ongoing learning opportunities


Salary range up to 4000RM


Apply now to help build a safer internet for everyone.

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