Head of Distribution

Primary Details

Time Type: Full time



Worker Type: Employee

Responsible for the development of the business plan and strategic growth of the business within the Agency & Brokers segment. Maintain and develop strong relationships with agents, local brokers and clients to meet the Company’s targets. | Overall leader of the Agency & Brokers Business to ensure proper guidance and clear goals are conveyed to all staff within the Agency & Brokers Business Unit.

The Opportunity

• Responsible for the strategy definition, strategy execution, agency servicing and business performance of Agencies and Brokers in country.
• Enabling our Agencies & Brokers to provide valuable service and continuously enhance customer relationship
• Build customer loyalty aligned with our QBE value proposition
• This role has P&L responsibility for the channel (i.e. agency and local brokers), which includes all associated tasks and activities for strategy, growth, profitability, business planning, performance management, people management etc. (i.e. prepare annual budgets for sales and expenses and managing to budget).
  
  
  
  

Your new role

• Initiate, facilitate and capitalize on change and innovations, such as e-business platform (Qnect) and customer relationship management processes
• Contribute to the achievement of the operating plan through effective services and development of the existing client base and growth of new business
• Ensure all compliance is adhered to in managing people and the provision of information, products and services to customers; & also ensure Agencies & Brokers to comply with Insurance Authority’s regulations & requirements
• Identify opportunities for process and procedural improvements
• Build and maintain strong relationships with key stakeholders
• Establish and develop relationships and promote company image at a senior level with key clients
• Represent QBE’s interests, as requested, with internal and external groups, and through participation in industry forums and corporate activity
• Oversee the review of existing portfolios and recommend strategies for increased growth
• Present market intelligence regarding sales and major account movements
• Support the launch of new products and services
• Motivate and develop the team by demonstrating good leadership behaviors and through the use of management best practice, to enable development of staff to support the achievement of business goals
  
  
  
  

About You

• Ability to delivery on agreed targets
• Sales ability and technique
• Change management skills
• Strong influential skills
• Experience in insurance industry with at least 10 years’ experience managing large teams
• Experience in managing Agents' relationship and business development with large financial institutions
• Experience of Digital distribution
• Experience of achievement through innovation and customer segmentation in market that are mature, technical & saturated by a diversity of competitors
• Advanced knowledge of insurance sales/business development function
• Strong knowledge of statutory/ regulatory regime
  
  
  
  

About QBE

What if you could have a positive impact – at work and in the world?



At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the centre of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And with more than 13,000 people working across 27 countries, our scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.

QBE Asia’s operations is part of the QBE International Division, and has had a presence in Asia for more than 130 years with offices in: Singapore, Hong Kong & Macau, Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers, business partners, people and the community. We support ESG efforts through the QBE Foundation, which helps to create strong, resilient and inclusive communities, by focusing investment and efforts on two key areas where we believe we can have the greatest impact – climate resilience and inclusion.

Benefits

Excited to share our comprehensive benefits package at QBE!

Flex and hybrid working options

Work from home policy

Paternity leaves matching with maternity leave

Well-being programs

Pensions

Medical benefits

Globally, access to online learning via LinkedIn Learning

On top of annual leaves, 3 additional days off (Family care leaves)

Study leave

Marriage leave

Internal Appreciation program with points to redeem nice merchandize and life experiences

Join us and enjoy a work environment that values your well-being and personal growth! #EmployeeBenefits #WorkLifeBalance #CareerDevelopment

Join us now, so you can be part of our success – and we can be part of yours.

Your career at QBE — Let’s make it happen.

Global Disclaimer

• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
  
  
  
  

Skills:

Broker Relationship Management, Business Management, Coaching for success, Critical Thinking, Distribution Management, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Problem Solving, Process Improvements, Risk Management, Stakeholder Management, Strategic Management, Strategic Thinking

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.