Customer Care Assistant

Machines Sdn Bhd


Date: 6 days ago
City: Shah Alam
Contract type: Full time
Job Responsibility

  • Dealing with incoming calls and messages from clients, whether to answer queries, handle calls for service or sort out complaints;
  • identifying requirements and entering events into a computer system;
  • dispatching tasks to other units, when relevant;
  • invoicing or handling payments, where necessary;
  • sending letters, information sheets and other documents to clients;
  • advising clients of additional products or services.

Job Requirements

  • Fresh graduate and SPM leavers are encourage to apply.
  • Excellent hands-on skills with eye for details
  • Can speak in English and Bahasa Malaysia
  • Ability to work independently.
  • Positive attitude and responsible character.
  • Pleasant personality with focus on excellence in customer service.
  • Prior working experience will be an added advantage.
  • Self-starter with good communication and interpersonal skill.
  • Possess self-confidence and be able to actively interact with all relevant parties.

Job Benefits

  • Good environment
  • Casual Attire
  • Staff Purchase
  • Insurance Coverage
  • Medical Claim
  • EPF/SOCSO

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