Customer Care Officer - Telesales TV Net

Singtel


Date: 3 weeks ago
City: Malacca
Contract type: Full time
Be a part of something BIG!

Provide good quality customer service to SingTel customers via voice support.

Make An Impact By

  • Provide outbound call (with script given) to potential customers to promote and sell products/ service
  • To channel and escalate any unresolved issues/complaint to other stakeholder or next level, within the agreed procedure
  • Work closely with team members and leaders at all times to achieve quality results & productivity
  • Proactively identify areas for service & procedural improvement and make recommendations to the team leader

Skills For Success

  • At least Diploma in Business Admin or relevant course of study
  • Minimum 1 year of experience in Customer Service
  • Customer oriented with good interpersonal and communication skill
  • Proactive & have great sense of urgency
  • Good Computer literacy in Microsoft Office
  • Able to identify customers’ needs through conversation
  • Great flexibility to undertake any other tasks assigned from time to time

Your Career Growth Starts Here. Apply Now!

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