Customer Development Executive – Native Hindi Speaker

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 2 weeks ago
City: Petaling Jaya
Salary: MYR 4,100 - MYR 5,000 per month
Contract type: Full time
Job Responsibility

  • Inbound Call Handling â Manage incoming calls while applying effective sales techniques and maintaining a positive customer experience
  • Consultative Selling â Identify customer needs and recommend tailored products or services to support business growth
  • Solution Delivery â Provide resolutions within Scope of Support (SOS), or redirect to third-party or paid service when required
  • Troubleshooting â Conduct basic product troubleshooting to ensure first-contact resolution wherever possible
  • Performance Metrics â Meet key targets such as First Call Resolution, Conversion Rates, .NET Promoter Score, and New Sales
  • Interpersonal Skills â Demonstrate strong communication, multitasking, and adaptability in a high-volume, fast-paced environment

Job Requirements

  • Sales Experience â Minimum 2â3 years in consultative or solution-based sales, preferably in B2B environments
  • Language Requirement â Proficient in both Hindi and English (compulsory for the role)
  • Product Knowledge â Strong understanding of client products, services, and industry-specific needs
  • Sales Background â Proven success in SaaS or technology sales, including CRM usage and client relationship management
  • Incentive-Based Experience â At least 1 year in a performance-driven role with commission, bonuses, or KPI targets
  • Location Requirement â Must be willing to relocate and work onsite in Petaling Jaya, Selangor

Job Benefits

  • Training Provided â Receive comprehensive onboarding and role-specific training
  • Working Hours â Standard 5-day workweek, Monday to Friday, 9:00 AM â 6:00 PM, based on the serving country
  • Language Allowance â Enjoy additional compensation for required language proficiency
  • Commission â Performance-based commission is provided to reward results
  • Housing Allowance â Accommodation support available for candidates relocating from another country
  • Accessible Location â Office is conveniently located near an LRT station

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