Customer Development Manager

# 163325 - Selangor, Selangor, Malaysia

Who We Are

Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!

About The Company

Colgate-Palmolive is a leading global consumer products company, focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive and Hill’s.

Shaped by an unwavering commitment to integrity in everything they do, Colgate-Palmolive’s strong culture of collaboration, inclusion and excellence is rooted in their core values of Caring, Global Teamwork and Continuous Improvement. Reflected in the trusted quality of their products and the solid reputation of their company, these values are also at the heart of their dedication to contributing to the communities where we all live and work.

About The Role

Reporting to the Customer Development Group Team Leader you will be responsible for leading the business plan, achieving sales targets and growing market share from a market leading pharma retailer.

Critical to this exciting role, is an ability to work within a team. You will be a key member of the Pharmacy team and work very closely with all functions of the business to drive growth outcomes.

Roles And Responsibilities

• Building and managing successful relationships with key stakeholders
• Development of joint business plans, including promotional strategy & action plans to close customer gaps, including post-event analysis and recommendations
• Lead future growth opportunities
• Monitoring sales and distribution performance, particularly for new products, and taking timely action to drive continuous improvement
• Implementing and maintaining Category Management initiatives within customers, developed in partnership with the Shopper Development Manager
• Coordinating special events in co-operation with Marketing and Retail Marketing
  
  

Skills & Experience

• 4+ years of experience in Key Account Management within the FMCG industry.
• Someone who is able to demonstrate success in the grocery channel in relation to negotiation, analytical ability, building long-term relationships and you will hold a high level of commercial and business acumen (including a strong competency in the use of Microsoft Office and IRI Temple/Nielsen).
  
  

Education

• Degree qualified
  
  

The successful candidate will possess a growth mindset, be solutions focussed, results-oriented attitude and a drive to develop and progress within the business.

Our Commitment to Sustainability

With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact [email protected] with the subject "Accommodation Request" should you require accommodation.