Customer Service (Airline Industry)
Startek Malaysia
Date: 1 week ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility
- Outbound calls to passenger regarding their flight has been rescheduled and make sure they are aware of the flight changes schedule.
- Resolve customer queries efficiently and escalate problems promptly.
- Ensure necessary and appropriate follow-up actions are taken.
- Good communication skills in English & Bahasa Malaysia are an advantage
- Candidates must be willing to work on rotating shifts, weekends, and public holidays
- Fresh graduates who are interested in Customer Service are welcome to apply
- EPF+SOCSO
- Annual Leave & Medical Leave
- Training provided
- Shuttle van provided
- Located nearby shopping malls and housing area
- Fun working environments & Colleagues
- IJP â Internal job program: Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.
- And Many more benefits awaits you
- Working Location: Symphony House, Ara Damansara
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