Customer Service Executive
Heineken Malaysia Berhad
Date: 1 day ago
City: Petaling Jaya
Contract type: Full time
Responsibilities:
- Handle and process customer orders and enquiries according to internal processes and work instructions.
- Daily collaboration with internal stakeholders on order delivery and stock availability.
- Support the team and lead improvement teams involving process and cost optimization.
- Tracking and recording customer complaints, and proactively acting upon to achieve claims reduction.
- Regular daily and monthly reporting.
Requirements:
- Internal and External Stakeholder Management.
- Good Communication Skill.
- Basic SAP and Excel Knowledge.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Executive, People Services
DKSH,
Petaling Jaya
23 hours ago
Job SumnmaryResponsible for supporting the design, execution, and governance of total rewards programs, with a primary focus on compensation, benefits, and wellness. This role manages the annual compensation cycle, benefits administration, and wellness initiatives while providing operational support for key HR processes such as leadership meetings, vendor invoicing, and employee communications. The position requires strong analytical skills, attention to detail,...
Product Manager I (AP)
Tec D Malaysia,
Petaling Jaya
23 hours ago
Job Purpose:The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor...
Manager - Maintenance Planning & Spare Parts Management
Heineken Malaysia Berhad,
Petaling Jaya
1 day ago
Responsibilities:Reports to Engineering Manager and leads the planning team, consisting of the Spare Parts Coordinator, Storekeeper and Maintenance Planner.Receives maintenance input from the Maintenance Engineer.Feeds execution team with WO's ready to execute.Coordinates with procurement to manage spare parts.Most important stakeholder is the Planned Maintenance Team Leader as internal customer.Requirements:Ample experience and knowledge of 5S and good workmanship.Ample experience in managing...