Customer Service Executive (Airline Industry) - Fresh Grads Are Welcome to Apply!

Startek Malaysia


Date: 2 weeks ago
City: Petaling Jaya
Salary: MYR 2,500 - MYR 3,000 per month
Contract type: Full time
Job Responsibility

What Youâll Be Doing:Â

  • Handle inbound customer inquiries with professionalism and efficiency.
  • Provide accurate information and resolve issues via email and calls.
  • Assist passengers with bookings, flight changes, baggage claims, and more.
  • Deliver world-class service with patience, empathy, and enthusiasm to ensure the highest customer satisfaction with the right procedures.

Job Requirements

Who Weâre Looking For:Â

  • Candidate must possess at least SPM (Pass).
  • Proficient in **Bahasa Malaysia and English** (both spoken & written).
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal abilities.
  • Ability to multitask in a dynamic airline environment.
  • Customer-focused with a positive attitude and team spirit.
  • Able to work in 24 hours rotation shift.

Job Benefits

  • Competitive salary package.
  • ï¸Statutory and attractive benefits
  • Dynamic and multicultural work environment.
  • Continuous training and career growth opportunities.
  • Be part of a globally recognized airline brand.

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