Customer Service Executive / 客戶服務主管
Interway Transport Sdn Bhd (25273-T)
Date: 3 days ago
City: Perai
Contract type: Full time
我們正在尋找一位熱情、專注且專業的客戶服務代表加入 INTERWAY Transport Sdn Bhd 的充滿活力的團隊。
作為我們客戶服務部門的關鍵成員，您將負責提供一流的服務並解決客戶疑問，以確保卓越的客戶體驗。
主要職責：
作為我們客戶服務部門的關鍵成員，您將負責提供一流的服務並解決客戶疑問，以確保卓越的客戶體驗。
主要職責：
- 回覆客戶詢問。
- 有效解決客戶問題，確保客戶滿意度。
- 始終以公司的服務標準為指導。
- 準確的數據輸入技能，用於維護記錄和追蹤貨物。
- 遵守溝通程序、指南和政策
- 文憑或同等學歷（最好是學士學位）。
- 鼓勵應屆畢業生申請。
- 了解運輸流程、貨運和供應鏈運作是一項優勢。
- 需要具備熟練的普通話（書面和口語）來協助中國客戶和合作夥伴。
- 積極的態度和在協作團隊環境中工作的能力。
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