Customer Service Executive (Key Account Executive)

Integrity Asia


Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time

Employment Background Screening (EBS) is a fundamental and growing activity of the company and we are looking for a Customer Service Executive to lead the day to day client relationship for all employment background screening activities for clients in Malaysia.

We are in growth mode so this represents an exciting opportunity for the right person with dedication, drive and ambition.


Responsibilities:

  • Manage the launch of all new candidate screenings.
  • Present training of client representatives.
  • Deliver strong relationships with existing customers.
  • Encourage long-term business links ensuring that client needs are fully satisfied.
  • Handle all inquiries and feedback.
  • Maintain and update the client database.
  • Assist the field team with reporting activities.


Requirements:

  • Bachelor Degree or higher
  • Minimum 1 years work experience as a Customer Service Officer, Account Manager, Secretary or equivalent
  • High level of integrity
  • Well organized with strong administrative skills
  • Detail-oriented with experience working in a fast-paced environment
  • Ability to work to clear deadlines
  • Excellent interpersonal, presentation and communication skills
  • Customer service-oriented
  • Fluent in English both spoken and written is essential; mastery of other languages would be an advantage

If you meet these requirements and you are looking for a new, exciting opportunity within a successful, growing company, then this is role for you!

Integrity Malaysia is an equal opportunity employer.


* * *

Integrity Malaysia is a foreign investment company - Jasa Integritas Malaysia Sdn Bhd - that has a proud history in Malaysia. Our business is to provide services related to the prevention, detection and investigation of fraud.


Our services include employment background screening, business investigation, compliance, whistleblowing systems, mystery shopping services, due diligence, process serving, research & market intelligence, asset tracing, skip tracing, claims investigations, brand protection, anti-counterfeiting, trademark investigation and market surveys.


As a rapidly expanding company with a robust and diverse portfolio of services, Integrity Malaysia is in search of self-motivated and results-oriented individuals with high integrity and strong qualifications, people who enjoy the challenge to grow and succeed.


For more information, please see our website: www.integrity-asia.com

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Regional Finance Manager

BJAK, Petaling Jaya
7 hours ago
About the Role:We are seeking an experienced and analytical Regional Financial Manager to oversee financial operations and reporting across multiple countries. This role is crucial in driving financial performance, ensuring compliance, managing audits, and supporting strategic decisions within the region. A strong background in auditing (external or internal) is essential for success in this position.Key Responsibilities:1. Oversee financial reporting, budgeting,...

Senior Compliance Manager, Pharmaceuticals – Malaysia, Singapore and Thailand

AbbVie, Petaling Jaya
11 hours ago
Company DescriptionAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information...

Maintenance Worker

Easy Ren International Sdn Bhd, Petaling Jaya
MYR 2,300 - MYR 2,800 per month
1 day ago
Job ResponsibilityPerform general maintenance work across propertiesÂRespond promptly to property-related emergenciesÂConduct regular property inspections to identify and resolve issuesÂCoordinate with tenants, contractors, and relevant parties to arrange and follow up on maintenance workJob RequirementsBasic knowledge of plumbing and electrical systemsÂHands-on skills in minor plumbing and electrical repairsÂGood communication and coordination skillsÂAble to work independently with minimal supervisionÂResponsible and responsive to...