Customer Service Officer (Monday-Friday)
IGS
Date: 11 hours ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility
- Timely handle and follow up the online customer consultation.
- Provide excellent online customer service.
- Establish good relationship with online customers and keep confidential information.
- Assist the daily operation management of the department.
- Process customer reports and validate customer records to ensure there are no error messages
- Candidate must possess at least SPM or equivalent
- A must to speak and write in Mandarin language
- Preferably years of working experience in the related field
- Cheerful, energetic, diligent, studious and upright
- Able to work 24 hours shift
- Able to work on public holidays
- Basic salary + Incentives + Claims
- 5 working days (Monday - Friday)
- Loyalty award
- All kinds of subsidies
- The year-end bonus
- Medical benefits
- Provide workplace training
- Annual leave/replacement leaves
- Medical claims
- Good environment, younger colleagues
- Other benefits and so on!
- EPF SOCSO
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