Customer Service Representative (Airline Industry) - Fresh Grads Are Welcome to Apply!
Startek Malaysia
Date: 3 weeks ago
City: Petaling Jaya
Salary:
MYR 2,500
-
MYR 3,000
per month
Contract type: Full time
Job Responsibility
What Youâll Be Doing:Â
Who Weâre Looking For:Â
What Youâll Be Doing:Â
- Handle inbound customer inquiries with professionalism and efficiency.
- Provide accurate information and resolve issues via email and calls.
- Assist passengers with bookings, flight changes, baggage claims, and more.
- Deliver world-class service with patience, empathy, and enthusiasm to ensure the highest customer satisfaction with the right procedures.
Who Weâre Looking For:Â
- Candidate must possess at least SPM (Pass).
- Proficient in **Bahasa Malaysia and English** (both spoken & written).
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Ability to multitask in a dynamic airline environment.
- Customer-focused with a positive attitude and team spirit.
- Able to work in 24 hours rotation shift.
- Competitive salary package.
- ï¸Statutory and attractive benefits
- Dynamic and multicultural work environment.
- Continuous training and career growth opportunities.
- Be part of a globally recognized airline brand.
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