Customer Success Mgmt - Manager

Accenture Southeast Asia


Date: 1 day ago
City: Subang Jaya
Contract type: Full time
Job responsibilities included:


  • Lead, drive and manage engagement for repeatable achievement of revenue and consumption targets.
  • Leverage best practice to guide customer strategy and future growth bu cultivating customer affinity with Microsoft programs/solutions that drive impact for the customer. Provide feedback on customer development needs, customer blockers or mitigation strategies.
  • Conduct analyses into what customers are using versus needs. Drive greater consumption (cloud and support) with customer based on analysis on both usage needs. Leverage insights to provide guidance and recommendations to customers; drive, retain and optimize customer consumption.
  • Apply technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical visibility of new projects and successful deployments, while orchestrating key resources and infusing key infrastructure technologies
  • Run Architectural Design Session(s) to build plans for implementing solutions which align to customer business goals and technical environment.
  • Collaborate and orchestrate with other Cloud Solution Architect and stakeholders , including FastTracks, Solution Assessment, etc. in developing cloud solutions on Azure.


    • Qualifications:


  • 5+ years experience in technical architect, technical consulting, design and implementations, and/or technical sales
  • Bachelors Degree in Computer Science, Information Technology/Engineering, or related field AND 4+ years' experience in technical architect, technical consulting, design and implementation and /or technical sales
  • Relevant certifications from Microsoft or competitive platforms AND 3+ years' experience in technical architect, technical consulting, design and implementation and//or technical sales


    • Preferred Qualifications:


  • Bachelor's degree in computer science, Information technology, Engineering or related field AND 4+ years' experience in technical architect, consulting, design and implementation and/or sales OR 4+ years' experience with cloud-based solutions design, migrations and management


    • How to apply

    To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

    Post a resume

    Similar jobs

    Application Developer - Microsoft VBA

    Accenture Southeast Asia, Subang Jaya
    2 hours ago
    Job Summary:We are looking for an experienced and driven Application Developer – Microsoft VBA to design, build, and support solutions using Visual Basic for Applications (VBA). This role involves configuring packaged and SaaS software, developing new components or enhancing existing systems, and providing deployment support for production releases.Key Responsibilities:Build and configure packaged software and Software as a Service (SaaS) products...

    Record to Report Ops Sr. Analyst (Japanese Speaking)

    Accenture Southeast Asia, Subang Jaya
    2 days ago
    Responsibilities:Daily supervision on RTR operation process, including IC, reconciliation, analysis and reporting, etc.Review of analyst journal entries and balance sheet reconciliations.Facilitate the operational Change Request (CR) process;Act as a clear escalation route to the client for service related issues and facilitate resolution of issuesInitiate and own continuous improvement projects within area of his/her responsibilitiesEnsure compliance of the dedicated unit to...

    Assistant Manager/Senior Executive, Human Resources (People Services)

    Ninja Van, Subang Jaya
    4 days ago
    Ensuring efficient and accurate delivery of HR services, driving team excellence, and fostering a high-performance culture. The ideal candidate will possess a strong sense of ownership and the ability to streamline processes while supporting the team in delivering high-quality work.Job DescriptionsManage end-to-end payroll processes, ensuring accuracy, timeliness, and compliance with statutory requirements.Oversee and ensure the accurate and timely submission of...