Customer Success Mgmt Specialist - Indonesian Speaker

Accenture Southeast Asia


Date: 18 hours ago
City: Subang Jaya
Contract type: Full time
Job responsibilities included:


  • Lead, drive and manage engagement for repeatable achievement of revenue and consumption targets.
  • Leverage best practice to guide customer strategy and future growth bu cultivating customer affinity with Microsoft programs/solutions that drive impact for the customer. Provide feedback on customer development needs, customer blockers or mitigation strategies.
  • Conduct analyses into what customers are using versus needs. Drive greater consumption (cloud and support) with customer based on analysis on both usage needs. Leverage insights to provide guidance and recommendations to customers; drive, retain and optimize customer consumption.
  • Apply technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical visibility of new projects and successful deployments, while orchestrating key resources and infusing key infrastructure technologies
  • Run Architectural Design Session(s) to build plans for implementing solutions which align to customer business goals and technical environment.
  • Collaborate and orchestrate with other Cloud Solution Architect and stakeholders , including FastTracks, Solution Assessment, etc. in developing cloud solutions on Azure.


    • Job Qualifications:


  • 5+ years experience in technical architect, technical consulting, design and implementations, and/or technical sales
  • Bachelors Degree in Computer Science, Information Technology/Engineering, or related field AND 4+ years' experience in technical architect, technical consulting, design and implementation and /or technical sales
  • Relevant certifications from Microsoft or competitive platforms AND 3+ years' experience in technical architect, technical consulting, design and implementation and//or technical sales


    • Preferred Qualifications:


  • Bachelor's degree in computer science, Information technology, Engineering or related field AND 4+ years' experience in technical architect, consulting, design and implementation and/or sales OR 4+ years' experience with cloud-based solutions design, migrations and management


    • How to apply

    To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

    Post a resume

    Similar jobs

    Senior Human Resource Executive

    Synergy Goldtree Sdn Bhd, Subang Jaya
    MYR 4,000 - MYR 7,300 per month
    21 hours ago
    Job ResponsibilityManage employee engagement and retention initiatives.Implement and monitor HR policies and procedures.Handle performance management and appraisal systems.Ensure compliance with labor laws and company regulations.Address employee grievances and conflict resolution.Collaborate with leadership on workforce planning and strategy.Oversee daily operations of the HR department.Implement effective sourcing, screening and interviewing techniques.Assess training needs and coordinate learning and development initiatives for all employees.Job...

    (Senior) Data Engineer

    ROCKWOOL Group, Subang Jaya
    4 days ago
    We are looking for a (Senior) Data Engineer based in our Malaysia location to join the global Data Science & Engineering team in ROCKWOOL to support the development of our global data platform for factory data collecting datasets from IoT infrastructure from our plants. This role involves working on a platform built on Azure, leveraging Databricks, Airflow, Docker, Blob Storage,...

    Budget & Optimization Specialist (Commercial Analyst)

    CelcomDigi, Subang Jaya
    1 week ago
    Job SummaryThe role involves driving optimal value extraction within channel and program, linking it with business performance and productivity, supported by performance forecast and financial modeling. This includes detailing business drivers, revenue, cost impact and profitability, translating these into actionable items for business owners. It also involves establishing criteria for performance evaluation independently, assessing potential risks and opportunities, and proposing...