Customer Success Mgmt Specialist - Indonesian Speaker

Accenture Southeast Asia


Date: 3 weeks ago
City: Subang Jaya
Contract type: Full time
Job responsibilities included:


  • Lead, drive and manage engagement for repeatable achievement of revenue and consumption targets.
  • Leverage best practice to guide customer strategy and future growth bu cultivating customer affinity with Microsoft programs/solutions that drive impact for the customer. Provide feedback on customer development needs, customer blockers or mitigation strategies.
  • Conduct analyses into what customers are using versus needs. Drive greater consumption (cloud and support) with customer based on analysis on both usage needs. Leverage insights to provide guidance and recommendations to customers; drive, retain and optimize customer consumption.
  • Apply technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical visibility of new projects and successful deployments, while orchestrating key resources and infusing key infrastructure technologies
  • Run Architectural Design Session(s) to build plans for implementing solutions which align to customer business goals and technical environment.
  • Collaborate and orchestrate with other Cloud Solution Architect and stakeholders , including FastTracks, Solution Assessment, etc. in developing cloud solutions on Azure.


  • Job Qualifications:


  • 5+ years experience in technical architect, technical consulting, design and implementations, and/or technical sales
  • Bachelors Degree in Computer Science, Information Technology/Engineering, or related field AND 4+ years' experience in technical architect, technical consulting, design and implementation and /or technical sales
  • Relevant certifications from Microsoft or competitive platforms AND 3+ years' experience in technical architect, technical consulting, design and implementation and//or technical sales


  • Preferred Qualifications:


  • Bachelor's degree in computer science, Information technology, Engineering or related field AND 4+ years' experience in technical architect, consulting, design and implementation and/or sales OR 4+ years' experience with cloud-based solutions design, migrations and management


  • How to apply

    To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

    Post a resume

    Similar jobs

    Senior Business Development Manager

    Alliance Bank Malaysia Berhad, Subang Jaya
    1 week ago
    Job DescriptionsTo acquire new SME businesses (both lending and deposits) with the objective of growing the Bank’s SME franchise.To grow the SME portfolio via new business acquisition with the objective of meeting personal and business centre targets. To continuously cross-sell the Bank’s products & services, with the objective of meeting the customer needs and achieving the Bank’s financial objectives.To acquire...

    Data Quality Analyst - Associate/ Consultant/ Senior / 數據品質分析師 - 助理/顧問/高級

    Butter Idea, Subang Jaya
    1 week ago
    資料品質分析師將負責為客戶組織的報告/流程設計端到端資料治理結構。該職位將與業務所有者和其他利益相關者溝通,確保在預期時間內交付高品質的產品。該職位必須具備紮實的專業知識,能夠執行業務/系統分析並建立文檔,以確保我們的開發解決方案能夠成功實施。該職位必須能夠在極簡的指導下工作,同時確保管理層和團隊成員隨時了解問題和專案進度。主要職責與客戶、合作夥伴組織、開發和測試團隊合作完成整個工作與業務團隊合作收集詳細、準確和具體的數據需求執行資料沿襲,設計資料品質控制並準備功能和技術規格文件。與開發人員緊密合作,確保他們理解規範並針對這些規範提供解決方案數據分析;數據映射、定義、品質控制等。參與/發起資料品質工作,與主要利害關係人密切合作,在需要時設計、開發和部署流程重新設計和工具實施。在現場或虛擬專案團隊中工作,這些團隊通常包括來自不同地區或國家的團隊資源Interested candidates please submit your application through Jobstore

    Customer Relationship Manager

    Alliance Bank Malaysia Berhad, Subang Jaya
    2 weeks ago
    Job PurposePrimarily responsible to manage the relationship of a portfolio of Privilege Banking (PB) customers in their daily transaction and service request. Resolve PB customers’ issues and advise them accordingly to ensure that the customer service level at branch is upheld at all times.Perform sales and service related activities for customers i.e. CASA account opening, Fixed Deposit placements/renewals/withdrawals and purchased...