[Day Shift Only!] Customer Service Representative - Mandarin Speaker
Startek Malaysia
Date: 2 weeks ago
City: Petaling Jaya
Salary:
MYR 2,800
-
MYR 4,000
per month
Contract type: Full time
Job Responsibility
Key Responsibilities
ï¸ Product Support: Assist customers inquiries, troubleshooting, and resolving issues.
Communication: Provide prompt and courteous responses to customer emails, calls, and chats.
Reporting: Maintain accurate records of customer interactions and feedback.
Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.
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Job Requirements
Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the Telecommunication industry? If so, we want to hear from you!
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What We Offer:Â
Job Position: Customer Service Executive (Mandarin Speaker)
Working Hours: Shift Rotational Basis (8am - 9pm)
Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)
Salary: Monthly salary minimum RM2800 with Allowances and Incentives
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ϸ Skills & Qualifications
Technical Proficiency: Familiarity with TELCO is a plus.
Problem-Solving: Ability to think on your feet and resolve issues quickly.
ï¸ Communication: Excellent verbal (Mandarin & English) and written communication skills.
Experience: Previous experience in customer service or technical support. Fresh graduate is welcomed!Â
Job Benefits
Perks & Benefits:
ï¸ Paid Time Off: Generous vacation days and holidays. (5 working days per week)
Growth Opportunities: Professional development and career advancement.
Health Coverage: Medical leave entitlement
Team Environment: Work with a supportive and dynamic team.
Â
Key Responsibilities
ï¸ Product Support: Assist customers inquiries, troubleshooting, and resolving issues.
Communication: Provide prompt and courteous responses to customer emails, calls, and chats.
Reporting: Maintain accurate records of customer interactions and feedback.
Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.
Â
Job Requirements
- Join Our Team as a Customer Service Specialist !*
Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the Telecommunication industry? If so, we want to hear from you!
Â
What We Offer:Â
Job Position: Customer Service Executive (Mandarin Speaker)
Working Hours: Shift Rotational Basis (8am - 9pm)
Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)
Salary: Monthly salary minimum RM2800 with Allowances and Incentives
Â
Â
ϸ Skills & Qualifications
Technical Proficiency: Familiarity with TELCO is a plus.
Problem-Solving: Ability to think on your feet and resolve issues quickly.
ï¸ Communication: Excellent verbal (Mandarin & English) and written communication skills.
Experience: Previous experience in customer service or technical support. Fresh graduate is welcomed!Â
Job Benefits
Perks & Benefits:
ï¸ Paid Time Off: Generous vacation days and holidays. (5 working days per week)
Growth Opportunities: Professional development and career advancement.
Health Coverage: Medical leave entitlement
Team Environment: Work with a supportive and dynamic team.
Â
- How to Apply:**
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