[Day Shift Only!] Customer Service Representative - Mandarin Speaker

Job Responsibility

Key Responsibilities

ï¸ Product Support: Assist customers inquiries, troubleshooting, and resolving issues.

Communication: Provide prompt and courteous responses to customer emails, calls, and chats.

Reporting: Maintain accurate records of customer interactions and feedback.

Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.

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Job Requirements

• Join Our Team as a Customer Service Specialist !*
  
  

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Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the Telecommunication industry? If so, we want to hear from you!

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What We Offer:Â

Job Position: Customer Service Executive (Mandarin Speaker)

Working Hours: Shift Rotational Basis (8am - 9pm)

Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)

Salary: Monthly salary minimum RM2800 with Allowances and Incentives

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ϸ Skills & Qualifications

Technical Proficiency: Familiarity with TELCO is a plus.

Problem-Solving: Ability to think on your feet and resolve issues quickly.

ï¸ Communication: Excellent verbal (Mandarin & English) and written communication skills.

Experience: Previous experience in customer service or technical support. Fresh graduate is welcomed!Â

Job Benefits

Perks & Benefits:

ï¸ Paid Time Off: Generous vacation days and holidays. (5 working days per week)

Growth Opportunities: Professional development and career advancement.

Health Coverage: Medical leave entitlement

Team Environment: Work with a supportive and dynamic team.

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• How to Apply:**
  
  

Ready to make your mark in the printer industry? Submit your resume and a brief cover letter to [email protected] and let us know why youâd be a great fit! HR will look for you!Â