Digital Lending Business Manager - SME / Business Banking

Get To Know The Team

GX Bank Berhad - the Grab-led Digital Bank - is the the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises. We are driven by our shared purpose and passion to bring positive transformation to the banking industry, starting

We are seeking an experienced SME/Business Banking Lending Manager to

manage and grow our SME/Business banking lending activities. This role is crucial in steering our lending portfolio and delivering tailored financing solutions to our business banking clients with a focus on the underserved Micro and SME (MSME) segment.

Responsibilities

• Portfolio Growth: Drive the growth of the MSME lending portfolio, ensuring the achievement of targets while maintaining high service standards.
• Micro-SME Financing Strategy: Develop strategies to serve the MSME segment, tailoring products and services to support their growth.
• Market Benchmarking and Analysis: Identify key market opportunities and trends, analyse the opportunities to serve, and perform deep dive research to validate hypotheses on solutions that can address the opportunities.
• Financial Product Development: Collaborate with tech product teams to design and enhance lending products that cater to MSME customers.
• Engagement with Credit Risk: Work with the Credit Risk team to provide input during the conceptualization of lending programs and campaigns, ensuring alignment with risk policies and market opportunities.
• Partnership Development: Establish new partnerships with external partners to grow the lending customer base and expand market reach.
• External Stakeholder Engagement: Cultivate strong relationships with external stakeholders, such as credit guarantee organizations, credit rating agencies, and other relevant entities, to support and enhance MSME lending initiatives.
• Collaboration: Work closely with other teams in the bank including operations, data, customer service, compliance and marketing to ensure a seamless lending product and program launches.
  
  

Must Haves

• Bachelor’s degree in Banking & Finance, Economics, Mathematics, Statistics, Engineering or a related field.
• 7+ years of experience in SME or business banking, with a focus on lending and/or microfinancing.
• Experience in digitalising user journeys is a plus.
• Proven ability to manage a lending portfolio and develop market strategies.
• Strong financial analysis and decision-making skills.
• Excellent communication and negotiation skills.