E-Commerce Executive

Job Responsibility

Location: Glenmarie, Shah AlamFull-time | MonâFri, 8â5pm

Role Overview

As our E-Commerce Specialist, youâll be the go-to person for managing Malaysia and Singaporeâs leading e-commerce platformsâShopee, TikTok Shop, Lazada, and PG Mall. Youâll also oversee our affiliate programs, ensuring HYGR continues to scale with strong sales performance, optimized campaigns, and customer-first experiences.

Responsibilities

Platform Management

• Manage day-to-day operations of Shopee, TikTok Shop, Lazada, and PG Mall.
• Optimize product listings: titles, keywords, descriptions, images, and SEO.
• Ensure smooth execution of campaigns, flash sales, vouchers, and promotions.
  
  

Affiliate & Partnership Growth

• Build, manage, and grow HYGRâs affiliate network especially on tiktok.
• Recruit, onboard, and track affiliates/KOLs to drive measurable sales.
• Monitor affiliate campaigns and optimize performance.
  
  

Sales & Campaign Performance

• Develop strategies to hit monthly sales and ROI targets.
• Monitor conversion funnels, track KPIs (GMV, CTR, CR, ROI), and provide insights.
• Analyze competitor activities, pricing, and trends to refine strategies.
  
  

Customer Engagement & Growth

• Coordinate with Customer Service and Marketing to boost store ratings and reviews.
• Implement initiatives to improve repeat purchases and customer retention.
  
  

Cross-Team Collaboration

• Work closely with Content, Marketing, and Operations teams to sync campaigns and stock availability.
• Align promotions with offline channels (Watsons, pushcarts, vending machines).
  
  

About HYGR

HYGR is a proudly Malaysian, sustainability-driven personal care brand. We specialize in refillable and eco-friendly products like natural deodorants, lip balms, and sunscreensâempowering 50,000+ people every month to feel naturally confident.

Weâre looking for a passionate E-Commerce Specialist who can take ownership of our online stores, drive growth across multiple platforms, and build our affiliate ecosystem.

Job Requirements

• 2â3 yearsâ experience in e-commerce operations, preferably in FMCG or personal care.
• Strong knowledge of Shopee, TikTok Shop, Lazada, and affiliate marketing.
• Skilled in data analysis, reporting, and campaign optimization.
• Proficient with Microsoft Excel/Google Sheets; familiarity with analytics tools.
• Excellent communication, negotiation, and organizational skills.
• Self-driven, detail-oriented, and thrives in a fast-moving environment.
  
  

Job Benefits

• EPF, SOCSO, EIS
• Free parking & clinic visit allowance
• 14 annual leave + 1 birthday leave
• Opportunities for promotion & professional growth
• Dynamic, impact-driven team culture
  
  

Why Join Us?

• Be part of a fast-growing Malaysian FMCG brand.
• Drive sales impact on platforms where Malaysians actually shop.
• Shape the future of sustainable personal care in the region.