E-COMMERCE EXECUTIVE / ASSISTANT

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Job Summary

We are looking for a proactive and detail-orientedMerchandising Assistant (E-Commerce)to support our digital retail operations. This role focuses on managing online product listings, coordinating promotions, and ensuring optimal product availability and visibility across e-commerce platforms, particularly GrabMart and other digital channels.

Responsibilities

• Manage and update the master product file, including pricing, visuals, and descriptions.
• Plan and execute online promotions in alignment with Grab Marketing themes and seasonal campaigns.
• Monitor sales performance and product availability on GrabMart and other e-commerce platforms.
• Generate and analyze merchandising reports to track daily, weekly, and monthly sales performance.
• Coordinate with the warehouse and supply chain teams to ensure timely stock replenishment and delivery.
• Liaise with outlet operations to gather feedback and ensure alignment between online and offline merchandising.
• Handle the full procurement process including sales and purchase orders, supplier coordination, and delivery follow-ups.
• Support the execution of digital merchandising strategies to enhance customer experience and drive conversions.
  
  

Job Requirements

• Minimum 1 year of working experience in merchandising, e-commerce, or a related field.
• Diploma or Degree in Business, Marketing, Supply Chain, or a related discipline.
• Proficient in Microsoft Excel and reporting tools.
• Strong communication skills in English and Bahasa Malaysia; Mandarin is an added advantage.
• Experience with GrabMart or similar online platforms is preferred.
• Detail-oriented with strong organizational and time management skills.