Ecommerce Support - Mandarin (WFH)

TP


Date: 3 weeks ago
City: Remote
Contract type: Full time
Remote

We're Looking for a People Person!

If you love talking to people, solving problems, and making someone's day better — you might be our next customer happiness hero. We're on the hunt for someone who can turn casual customers into raving fans


What You'll Be Doing

  • Chatting with customers via phone, email, and chat (yes, you'll need to be comfy with all three!)
  • Answering questions about our products, prices, and what’s in stock
  • Teaming up with other departments to make sure our customers get what they need
  • Keeping things organized with some light data entry on different platforms


You’re a Good Fit If You:

  • Have 1–3 years of work experience in a similar role (or if you’re a fast learner who’s ready to grow, we’re open to that too )
  • Can speak and write fluently in Mandarin and English
  • Are organized, great at multitasking, and know how to prioritize like a pro
  • Able to WFH for 6 months (Johor based) and cool with working onsite after 6 months.


Bonus Points If You:

  • Actually enjoy helping people
  • Can stay calm when things get a little chaotic
  • Like working in a fast-moving, fun environment


Sound like your vibe? Slide into our inbox and apply today

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