English Customer Service Representative (Banking Industry-June Intake)

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 3 weeks ago
City: Petaling Jaya
Salary: MYR 3,000 - MYR 4,000 per month
Contract type: Full time
Job Responsibility

  • Customer Support & Service: Provide personalized service to high-value clients and assist with their banking needs via inbound call, email and live chat. Address and resolve escalated customer inquiries and complaints promptly.
  • Operational Excellence: Monitor service metrics, identify process gaps, and suggest improvements. Ensure all documentation and account setup procedures adhere to banking regulations and internal policies.
  • Compliance & Risk Management: Stay updated on banking regulations, policies, and procedures.

Job Requirements

  • Education Background: Bachelor's Degree, Diploma Graduate.
  • Must have minimum 6 month call center experience.
  • Must fluent in English & Bahasa Melayu  (Able to speak, write and read).
  • Computer literacy.
  • Must willing relocate in Petaling Jaya Area.
  • Willing work in Rotational Shift.

Job Benefits

  • Provided training.
  • Near to Public Transportation.
  • Provided language allowance.
  • 5 working days.
  • EPF & SOSCO.
  • Medical leave & Annual leave

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Business Analyst-2

Electrolux Group, Petaling Jaya
9 hours ago
Deliver the results that drive change:At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together we can develop solutions that deliver enjoyable and sustainable living.Come, join us as you are. We believe diverse perspectives make us stronger...

Executive Client Management Administration

DKSH Scientific Solutions, Petaling Jaya
10 hours ago
Title: Executive Client Management AdministrationLocation:Petaling Jaya, MY, MYGlobal Business Unit: CGJob Function: Client ManagementRequisition Number: 189436DescriptionJob SummarySupport the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clientsGeneral ResponsibilitiesSupport superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resourcesConduct business analysis to understand market situation and clients' requirements to...

Admin Assistant - Internship

Orangeleaf Consulting, Petaling Jaya
1 day ago
About The JobWe are seeking a motivated and detail-oriented Administrative Assistant Intern to support our day-to-day office operations. This internship offers hands-on experience in administrative and clerical functions within a dynamic work environment.ResponsibilitiesAssist with general administrative tasks such as filing, scanning, photocopying, and data entrySupport reception duties, including greeting visitors and managing incoming callsHelp maintain office supplies and pantry inventoryAssist...