English Inbound Sales Representative (July Intake)

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 14 hours ago
City: Petaling Jaya
Salary: MYR 3,000 - MYR 4,000 per month
Contract type: Full time
Job Responsibility

Responsibility

  • Inbound Calls: Handle incoming calls while maintaining strong sales and customer experience throughout the interaction.
  • Consultative Selling: Identify customer needs and recommend new products or services to support their business success.
  • Issue Resolution: Provide solutions within our support scope or guide customers to third-party or paid services when necessary.
  • Troubleshooting: Resolve issues with client products on the first call whenever possible.
  • Performance Metrics: Achieve targets in First Call Resolution, Conversion Rates .NET Promoter Score, and New Sales.
  • Interpersonal Skills: Excel in communication, multitasking, and prioritizing in a fast-paced, high-volume environment.

Requirements

Job Requirements

  • Education: SPM holders are welcome, provided they have strong English skills.
  • Fresh Graduates: Fresh graduates are encouraged to apply, especially if they have a keen interest in salesâpersonality will be a key factor.
  • Sales Experience: Previous sales experience is an added advantage.

Benefits

Job Benefits

  • Leave: Annual and sick leave.
  • Professional Development: Training opportunities available.
  • Career Advancement: Clear paths for career progression.
  • Employee Engagement: Various staff
  • Allowance Provided
  • 5 Working Days

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