English Speaker -Airline Customer Service Executive (Pj Area)

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 1 day ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility

  • To efficiently handle inbound and outbound customer call inquiries.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of incoming calls.
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.

Job Requirements

  • Fresh graduates are encouraged to apply.
  • Can speak and read in English & Malay.
  • Previous working experience in customer service, or customer service related field is an added advantage but not essential.
  • Possess good telephone etiquette with a smiley voice.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Good communication and interpersonal skills.
  • Ability to multi-task, priorities and manage time effectively.

Job Benefits

  • Annual leave and sick leave
  • KWSP and SOCSO
  • Near to Lrt Ara Damansara Station
  • Training provided.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

INTERN (Social/Digital Biz Dev/Acc Mgmt)

Times Media, Petaling Jaya
MYR 800 - MYR 1,000 per month
6 hours ago
Roles & ResponsibilitiesSocial Media Intern:Assist in creating and scheduling engaging social media content.Monitor and respond to audience interactions on various platforms.Research current trends to contribute innovative ideas for content.Help analyse social media performance and propose improvements.Collaborate with the team to plan and execute social media campaigns.Digital Business Development Intern:Support the business development team in identifying potential leads and opportunities.Assist in...

Supply Chain Executive

Woodpeckers Group Sdn Bhd, Petaling Jaya
1 day ago
Job ResponsibilityFamiliar with Microsoft Business Central will be an added advantage.To perform purchasing activities such as material planning, sourcing new / substitute material and supplier.Forecast and planning the raw material and issue the purchase order to supplier by weekly and monthly basis.Liaise with supplier to ensure compliance of stock delivery.Perform GRN when received the goods and pass the invoices to...

Motion Graphics Designer

LOCUS-T, Petaling Jaya
2 days ago
We are a 20 over years Digital Marketing Business Partner in Malaysia and currently seeking for Passionate individual to be part of our Passionate Team.#Google Premier Partner#Meta Business Partners#TikTok PartnerLet’s Look At Your RolesCreating visually stunning motion graphics and animations for various digital media platformsUtilizing video software, such as Adobe After Effects, Adobe Premiere Pro, and Cinema 4D, to design...