Enterprise Solutions Consultant

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Responsibilities:

1. Solutions Sales Development by Vertical Industries

• Identify and pursue business opportunities within assigned verticals.
• Support in building sales strategies tailored to industry-specific needs.
• Assist the Superior / Head of Department in achieving sales growth and revenue targets.

2. Customer Requirement Study & Consultative Meetings

• Conduct requirement-gathering sessions with clients to understand business processes, challenges, and expectations.
• Provide consultative meetings and discussions to align customer needs with proposed ERP solutions.

3. Primary Point of Contact for Business Enterprise Solutions Discussions

• Act as the first-level contact for clients regarding Business Enterprise Solutions inquiries and clarifications.
• Ensure professional communication and timely responses to client needs.

4. Collaboration with Support & Development Teams

• Work closely with technical teams to translate client requirements into tailored solutions.
• Support in developing customer process flows and solution designs based on complexity and business requirements.

5. Customer Retention & Continuous Improvement

• Build long-term relationships with clients through ongoing engagement.
• Ensure continuous solution enhancements or improvements to meet evolving customer expectations.
• Identify upselling or cross-selling opportunities during customer lifecycle.

6. Reports

• Provide weekly updates on sales activities, customer meetings, and pipeline progress to the Superior / Head of Department.
• Maintain accurate records of solution discussions and project status updates.

7. Other Duties

• Perform additional assignments as directed by the Superior / Head of Department.
• Continuously develop knowledge of ERP solutions, TTMS offerings, and industry trends.

Requirements:

• Bachelor’s Degree in Business, IT, Marketing, or related (preferred).
• 0–2 years in sales, pre-sales, or consulting (fresh graduates are encouraged to apply).
• Basic understanding of ERP systems, enterprise solutions, or business process management.
• Strong presentation, interpersonal, and client engagement skills.
• Ability to conduct requirement studies and propose tailored solutions.
• Self-driven, eager to learn, and passionate about enterprise solution sales.
• Capable of collaborating with sales, support, and development teams.
• Able to work at Shah Alam, Selangor.