Event Captain

Duties and Responsibility

• Assist with event preparation, set up and closing, including setting up and tear down tables, table cloths and place settings.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.
• Replenish buffet items to ensure consistency and freshness in presentation.
• Anticipate guests’ needs and exceed customer service expectations.
• Maintain composure in a fast-paced environment.
• Respond urgently and appropriately to any concerns.
• Present in professional appearance and mannerisms.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• If no upcoming events, please have rooms in a readiness position for any possible site inspections.
• Work closely with immediate supervisor and to perform any ad-hoc task as assigned by immediate supervisor.

Position Requirements

1. Qualifications: Minimum SPM
2. Experience: Work experience as a Banquet Server or similar role
3. Skills / Competencies:

• Courteous and attentive to guests
• Ability to meet the physical demands of the job, such as stand and walk for extended periods and carrying heavy objects.
• Excellent interpersonal, communication and customer service skills.
• Ability to work as part of a team and follow instructions.
• Willingness to work at nights and during weekends.