Executive, Business Support

AFFIN Group


Date: 3 weeks ago
City: Johor Bahru
Contract type: Full time
Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Purpose

To provide comprehensive administrative support to the Business Centre, ensuring smooth day- to-day operations, compliance with internal and regulatory requirements, and timely responses to internal and external stakeholders.

Job Responsibilities

  • ADMINISTRATIVE FUNCTION
  • Support the Business Centre in executing business financing activities and perform daily administrative tasks to support financial operations.
  • CUSTOMER ENQUIRIES
  • Handle daily administrative matters and respond promptly to customer inquiries.
  • Act as theprincipal contact officer for administrative dealings with other departments and branches.
  • COMPLIANCE SUPPORT
  • Ensure adherence to compliance requirements, Business Continuity Plan (BCP), Risk Assessment, and Business Impact Analysis.
  • Follow up on regular basis on ad hoc request such as filing, internal / external audit & regulatory reports.
  • LIAISON ACROSS DEPARTMENTS & TEAMS
  • Act as a liaison and contact point for coordination across departments and teams.
  • FOLLOW-UPS WITH HEAD OFFICE ON CREDIT MATTERS AND REPORTING + CAM
  • Follow up with Head Office departments on credit-related matters, including reporting and Credit Approval Memorandums (CAMs).
  • Assist on administrative matters relating to data integrity.
  • REPORT COMPILATION AND PREPARATION
  • Prepare reports and complete assigned tasks in compliance with regulatory and internal requirements.
  • SELF-DEVELOPMENT / ENHANCEMENT
  • Contribute to personal development and support initiatives aimed at building leadership capabilities and talent development.
  • AD HOC TASKS
  • Undertake additional tasks and responsibilities as assigned by the Business Centre Manager or Division Head.

Job Requirements

  • Bachelor's Degree in Business Administration, Finance, Banking or related field.
  • At least 1-2 years of relevant working experience in administrative support, preferably within banking or financial services.
  • Strong command of Bahasa Malaysia and English, both oral and written.
  • Basic business acumen and understanding of banking/financial industry operations.
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and general office systems.

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