Executive Client Management Administration
DKSH Scientific Solutions
Date: 19 hours ago
City: Petaling Jaya
Contract type: Full time
Title: Executive Client Management Administration
Location:
Petaling Jaya, MY, MY
Global Business Unit: CG
Job Function: Client Management
Requisition Number: 174736
Description
Job Summary
Provide timely and effective administrative support to the Client Management team
General Responsibilities
Certificate/diploma in Business Administration, or equivalent
Requisition Number: 174736
Job Function: Client Management
Location:
Petaling Jaya, MY, MY
Global Business Unit: CG
Job Function: Client Management
Requisition Number: 174736
Description
Job Summary
Provide timely and effective administrative support to the Client Management team
General Responsibilities
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Update and prepare regular reporting of the service complaint management
- Coordinate with other key functions in the organization to gather and verify all necessary information
- Follow established guidelines or checklists to answer routine internal and client enquiries
- Recommend possible improvements or process enhancements within the area of responsibility
- Make simple calculations to accurately compile and report statistics
- Work closely with internal departments to gather and verify information
- Collaborate with DKSH IT, Client and Operations teams for service solutions
- Demonstrate strong understanding of clients' industry/business/products
- Demonstrate basic client management skills
- Proven analytical and quantitative skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
- Demonstrate fluency in local language and ideally in English, both written and spoken
Certificate/diploma in Business Administration, or equivalent
Requisition Number: 174736
Job Function: Client Management
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