Executive Digital Operations

DKSH


Date: 4 days ago
City: Petaling Jaya
Contract type: Full time
Job Summary
Responsible for the monthly finance reconciliation and claims for the MY/SG DKSH E-Commerce Business.

Job Responsibilities:

  • Assist with monthly claims submission and to monitor by keeping AR Ageing report up to date.
  • Analyze customers’ payment performance and check for potential credit risks to mitigate potential payment defaults.
  • Coordinates reclass balances from suspense account to customer account.
  • Follow up on payments due and check against assigned credit limit/credit policy.
  • Work closely with internal stakeholders in monitoring collections (e.g. days sales outstanding, monthly collection targets, etc.) and resolving customer payment issues.
  • Work closely with clients and internal stakeholders to resolve claims and financial disputes.
  • Work closely with customers on collections and reconciliation of balances to ensure accurate and timely recovery of payments.
  • Monitoring budget allocations for each brand on the marketplaces.
  • Perform invoice submission and monthly claims submission to clients and respective marketplaces.
  • Be the go-to person with regards to the e-commerce finance operations and act as the business owner for all digital operations’ financial activities.
  • Engage business stakeholders to elicit, analyze, prioritize, validate, document and communicate standard operation procedures.
  • Perform Finance related administrative and day-to-day tasks for the team.
  • Build and establish a strong relationship with business stakeholders, Regional Digital Operations, Finance, Supply Chain, and IT to deliver business value.
  • Work with 3rd party vendors to ensure requirements are executed.


Job Requirements:

  • Diploma in Business Administration, Accounting, Finance or related disciplines.
  • Fresh graduates are welcomed.
  • Prior experience in a company known for e-commerce or online fulfillment operations related or doing operation finance to a logistic company is a strong plus
  • Understanding the flows of E-Commerce backend system
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Plus point if familiar with using SAP
  • Good finance and account knowledge and hands-on experience on business process design, process architecture, and process levels
  • Sensitive to numbers
  • Demonstrate fluency in local language and ideally in English, both written and spoken

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