Executive Sales Support
DKSH
Date: 3 weeks ago
City: Petaling Jaya
Contract type: Contractor

General Responsibilities:
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
- Coordinate and prepare documents on business integration, including processes and system setup
- Coordinate with internal DKSH departments to ensure all operational issues/service complaints are resolved effectively and timely
- Identify and support streamlining of existing business processes to ensure DKSH profitability
- Act as a front-line DKSH representative with the Client Management team to facilitate ad hoc operational issue resolution, escalating to senior management as appropriate
- Act as a DKSH representative to communicate relevant issues to clients' management teams
- Obtain all necessary approvals from the relevant client for the execution of A&P activities.
- Collaborate with other functions such as Customer Account Management and Client Management to ensure smooth execution of advertising and promotional activities.
- Request and validate the documents require and process claims for CN process.
- Understand the legal and contractual obligations related to A&P cost recovery to prevent potential disputes.
- Diploma / Bachelor’s degree in Business Administration, or an equivalent degree.
- Minimum five (2) years of similar experience
- Demonstrate strong client management and communication skills.
- Strong analytical background and knowledge of statistical analysis methods.
- Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
- Demonstrate fluency in both Bahasa and English, both written and spoken. Able to converse in Mandarin is an added advantage.
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
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