Field Application Engineer, PDA

If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to a Field Application Engineer, PDA in Eaton’s electrical business, based in Malaysia, Selangor.

The primary function of the job is to provide PD field application related activities either direct to customer or through partners work together with sales team to achieve customer satisfaction, exceed annual sales and growth targets.

In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.

What You’ll Do

The primary function of the job is to provide PD field application related activities either direct to customer or through partners work together with sales team to achieve customer satisfaction, exceed annual sales and growth targets.

• Promoting Eaton products and containerized solutions assignment involving PDA system requested by regional or local customer group & consultant.
• Develop attractive Eaton solution with competitive price for Sales, Partner, Consultant and End Users
• Provide technical solution and proposal advice to support in securing the Tender or succeed in the Tender Interview / Clarifications.
• Build technical knowledge shared in shared library in Power Distribution Assemblies product, ie. MV (AIS / GIS), RMU, TX, LV and Busway.
• Provide and maintain a good service and support level to customers & consultant, as to achieve customer satisfaction and higher hit-rate.
• Conduct Product & Solution sharing (internally & externally), specify Eaton brand and its products and solutions to influencers and decision makers
• Align with EA FAE strategy plan to enhance the PDA support capability within regions.
• Support Sales and stakeholdes in Tender Bidding, such as guidance on Compliance Spec and liaison with factory for best solution offering.
• Constantly feedback to factory on the market trend and competitive product gaps, if any to help improve the R&D development direction.
• Decent knowledge of containerized solution involving PDA, Mechanical Cooling and Ventiliation system, Fire & Sprinkler system, and DCIM knowledge would be considered as advantages.
• Know-how of Containerized system integration works in design stage.
• Critical thinking and experienced in identify post-sales PDA issue during installation & commissioning. Work closely with Service & factory team to resolves PDA post-sales issue.
• Occassionally travelling to assist in PDA Tender & Presentation, if required within EA regions.
• Create a culture of continuous improvement.
• To be committed & responsible for Quality Management System:
• Implement the process approach and risk-based thinking
• Provide the necessary support to fully implement and sustain the QMS
• Communicating to the organization the importance of conforming to QMS requirements
• Ensuring the QMS meets its goals
• Engage, direct, and support individuals contributing to the QMS
• Create a culture of continuous improvement
  
  
  

Qualifications

Bachelor’s degree, major in engineering

10+ years related experience in power distribution product & marketing

Skills

Significant Electrical & Mechanical Product/Services Knowledge

Ability to respond to a variety of challenging circumstances

Significant experience utilizing Value Added Selling techniques

Ability to work well within a team

Fluent in written and spoken English

Takes initiative and instils confidence in peers and sales personnel

Knowledge of medium voltage, low voltage products and systems as well as control and electrical design

Strong Time Management Skills

Strong Presentation/Training and Communication Skills

Strong Interpersonal Skills

Strong organization and project management skills

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.