Field Service Engineer (based in Johor)

GEA Group


Date: 2 weeks ago
City: Shah Alam
Contract type: Full time
Responsibilities / Tasks

  • Execute in the field:
  • Corrective Electrical/Mechanical Repairs.
  • Electrical/Mechanical Up Grades
  • Emergency repairs.
  • Support Commissioning Decanter/Separator
  • Do customer trainings.
  • Manage Automation providers
  • Support Service Sales with specific technical questions related to Decanter/Separator
  • Identify Customer needs.
  • Offer and Execute Modernization, retrofits and / or upgrades available.
  • Routine maintenance/overhaul/repairs of Decanter/Separator.
  • Rectify day to day issues and lessen the downtime of machines.
  • Prepare Service, maintenance reports. Execute the respective document closure for each activity related to field service, auto copy reports, final digital reports.
  • Remote support for customers and / or other service technician than need help in GEA SFT equipment.
  • Training Field Service Technician in Basic and Intermediate Electrical technical tasks.
  • Create and maintain an archive of machine electrical documentation, software and VF parameters.
  • Collaborate with Service Sales and Logistics to analyze electrical spare parts security stock.

Your Profile / Qualifications

  • University degree in Mechatronic / Electromechanical Engineering OR Technical degree in Mechatronic, Electrical or Electromechanical + experience in workshop or maintenance.
  • Professional Knowledge and Experiences:

Knowledge in PLC Siemens and / or Allen Bradley.

Experience in field service execution.

Electrical and Automation skills.

Electro mechanics skills

Experience to work in teams of service or maintenance.

Experience in food and / or industrial process

Capacity to solve complex technical scenarios.

Experience and have knowledge in rotating machine

English Intermediate and local language.

  • Be a good communicator written and verbal able to work with individuals across levels, functions, products, countries.
  • Intercultural experience and skills
  • Be a good net-worker.
  • Personal drive and a good balance between being a hands-on manager and the ability to think and act strategically
  • Has a good resistance for frustration when dealing when complex technical trouble.

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