Front Desk Assistant (Full-Time)

Student Advisor: Transform Education, Transform the World As a Student Advisor, you will oversee and nurture the student relationship from the enrolment application process through to graduation, ensuring a seamless and supportive journey for those pursuing postgraduate degrees with our university partner. Your role begins with engaging warm leads from prospective students, conducting phone-based interviews to understand their needs and...

ResponsibilitiesIncident and Service Management:Act as the primary point of contact for all IT incidents and service requests, providing timely and professional support via phone, email, and in-person.Oversee the logging, prioritization, and assignment of incidents and service requests using Jira ITSM tool, ensuring thorough documentation and effective resolution tracking.Take ownership of incidents, manage them through to resolution while strategically escalating to...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...