Head of ERM | Enterprise Risk Management

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Date: 4 days ago
City: Shah Alam
Contract type: Full time
An organisation is seeking a Head of ERM | Enterprise Risk Management

The position is for a telecommunications provider in Malaysia, offering comprehensive solutions across domestic and international connectivity, data centers, cloud computing, and managed services. Their innovative approach and extensive network serve the Retail, Wholesale, and Enterprise markets throughout the ASEAN region.

Reports To: Chief Risk Officer

Direct Reports: 1 Manager, 1 Assistant Manager

Position Summary

The Head of Enterprise Risk Management (ERM) will oversee the Group’s Enterprise Risk Management, covering Risk Advisory (business, project, product, and strategic investment). This leader will ensure a comprehensive approach to identifying, assessing, and mitigating risks at both corporate and operational levels. The role focuses on protecting the company’s financial stability, enhancing profitability, and increasing operational efficiency.

Key Responsibilities


  • Strategic Planning & Leadership
  • Develop and implement the company’s Enterprise Risk Management programs aligned with both short- and long-term goals.
  • Set the strategic direction for ERM, ensuring it supports the company’s objectives.
  • Coordinate risk management efforts across the organization, including ERM, Transaction Risk Management, and Technology Risk Management.


Risk Assessment & Mitigation


  • Oversee risk identification, analysis, and assessment processes, developing robust risk registers and business process improvements.
  • Recommend corrective and preventive measures to minimize business risk exposures.


Advisory & Reporting


  • Provide independent assessments and recommendations on investment and operational risk events.
  • Advise the Group on strategic risk matters, including reporting to the Management Risk Committee and Board of Directors.


Compliance & Framework


  • Ensure compliance with the established Enterprise Risk Management Framework and best practices.
  • Monitor and evaluate the effectiveness of risk controls and compliance across business functions.


Performance Tracking & Reporting


  • Regularly report progress and updates to the Chief Risk Officer on ERM initiatives and key risk metrics.
  • Support the Chief Risk Officer on KPI/target reviews and implement new initiatives as required.


Education & Certifications


  • Degree Level: Bachelor’s degree in Risk Management, Business Management, Engineering, Accounting & Auditing, Information Technology, or Law and Regulatory.
  • Professional Certifications (preferred): Certification from PARIMA, RIMS in Risk Management, Financial Risk Management, or Risk Modeling.


Experience Requirements


  • Experience: 5–15 years of relevant experience in risk management or strategic planning.
  • Domain Expertise:
    • Strong knowledge of Enterprise Risk Management frameworks and standards.
    • Experience in risk analysis, risk control, and prevention.
    • Background in telecommunications and familiarity with sustainability/ESG topics is a plus.


Skills & Personal Attributes


  • Leadership: Demonstrated ability to lead and collaborate across functions to meet business goals.
  • Telecommunications Knowledge: Strong understanding of telecom business operations and business finance.
  • Analytical Skills: Exceptional analytical and problem-solving abilities to assess complex risks and provide strategic recommendations.
  • Communication: Clear and effective communicator, with experience in preparing reports for senior leadership and stakeholders.


This role is essential for shaping the Group’s risk culture and ensuring a proactive, well-integrated approach to risk management that aligns with the organization’s overall mission and objectives.

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