Head of Solution Design (Based in Taiwan)

About DHL Supply Chain

DHL Supply Chain is the world’s leading logistics provider. Combining management and value-added services with our customized, integrated logistics solutions drives resilience, efficiency, improves quality and creates competitive advantage

About Solutions Design

The Solution Design department is a specialized team in the logistics industry responsible for tailoring logistics solutions for clients. Their core mission is to design the most efficient and cost-effective supply chain and logistics operations based on the client’s needs, industry characteristics, and business objectives.

Responsibilities

Main responsibilities

• Leads a team to develop and implement warehousing solutions and commercial strategies to meet market and client demands
• Translate customer requirements and bid strategies into actionable project plans
• Plan and optimize resource allocation across multiple high-priority projects
• Collaborate closely with sales and business development teams to deliver effective solutions and drive performance
• Leverage global tools and cost models to ensure high-quality, cost-efficient solutions
• Provide technical guidance on complex or high-risk projects
• Lead continuous improvement of design processes and promote best practices
• Identify skill gaps and support team development through training and mentoring
• Foster strong cross-functional partnerships and maintain key stakeholder relationships

Requirements

Qualifications:

• Bachelor’s degree
• required8+ years of experience in a commercial, customer-centric, or solutions-focused organization
• Minimum 2 years of experience managing professional-level team members
• Please note this role is based in New Taipei City, Taipei, Taiwan

Key Skills & Expertise:

• Team management- leading and guiding a professional team for required outputs in a high pressure environment
• Strong knowledge of warehousing operations & warehouse management systems. Including layout (CAD), cost modelling & pricing for warehouse solutions
• Proven ability to translate customer requirements into value-driven solutions
• Experience with product development, operational costing, and cost modeling
• Knowledge of warehouse automation & mechanization – operational design and functionality
• Comfortable with heavy data sets and knowledgeable in statistical modeling
• Skilled in pricing strategy, resource allocation, and solution selling
• Strong competencies in project & stakeholder management, influencing, and negotiation
• Excellent communication, storytelling, and presentation skills
• Effective in facilitating cross-functional collaboration and people development
• Familiarity with DHL business processes and supply chain strategy is a plus
• Sector knowledge in the semiconductor, life science & retail market is a strong advantage