Hotel & Travel Customer Service (Cantonese & Chinese)

Startek Malaysia


Date: 2 weeks ago
City: Petaling Jaya
Salary: MYR 1,700 - MYR 2,000 per month
Contract type: Full time
Job Responsibility

  • Answer inbound call from Hong Kong customers, process hotel & ticket inquiries, booking, after sales and customer complaint, as well as reply email
  • Provide accurate information and details to customer
  • Working day and working hour including weekend, public holiday and shift rotation
  • Languages Required: Chinese and Cantonese (Nonverbal)
  • A visa passport will be prepared by company

Job Requirements

  • Good communication skill (English and Chinese)
  • Fresh graduate encourage to apply, Complete training provided
  • Able to work in shift rotation (1 Shift 9 hours. 1 1/2 rest hour)

Job Benefits

  • 5 working days per week Unlimited commission and allowance
  • A comfortable and complete facilities rest room, gym, and any other facilities such as pool and footsal table
  • Excellent career advancement and promotion
  • Career advancement
  • Stage: Customer Service Executive > Product & process expert > Team Leader >Senior Team Leader > Assistant Manager > Manager > Senior Manager

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