HR Delivery Senior Analyst - Mandarin Support

Accenture Southeast Asia


Date: 6 hours ago
City: Subang Jaya
Contract type: Full time

  • Lead and coordinate global change requests activities including reviewing scope, analyse change impact (update to documentation/existing process), determine testing scope and coordinate UAT/SRT and debrief team prior to go live/move to production
  • Engage with client stakeholder groups and HRSS in joint reviews when addressing process gaps and impacted documentation updates
  • Responsible to manage Knowledge Management & Access Management queues and meeting case management SLAs
  • Responsible to create/maintain and publish HRSS knowledge articles for HRSS
  • Engage with client stakeholder groups, HRSS and vendors for process improvements initiatives and relevant downstream readiness activities
  • Must haveDiploma or Degree graduate in any field
  • At least 5 years' work experience in the Human Resource or Project Management (experience in shared services environment is a plus)
  • Knowledge in HR Domain especially Workday HCM and transaction processing are required, Service Now Knowledge/Experience is a plus.
  • Fluency in written and spoken English with additional foreign language (Mandarin, Japanese or Thai) is a plus
  • Analytical, problem-solving and critical thinking skills is a requirement
  • Good understanding of a business process being analyzed and how it affects the various business units
  • Multi-tasking skills and the ability to balance multiple priorities and keep up with project scope changes while meeting timelines is important
  • Experience in process improvement or Gen AI implementation
  • Good presentation skills and ability to communicate with various audiences, including end users, managers, and project stakeholder groups
  • Strong attention to details and accuracy and focused on high data accuracy
  • Quick learner who is easily able to learn new products, systems, applications and technologies. Important to be pro-active and take change/ownership in tasks assigned
  • Must be competent in Ms Office (Word, Excel and PowerPoint)
  • Core working hours are 10AM to 7PM (MYT), however flexibility is required to work outside of shift hours/different shift depending on project assigned


    • How to apply

    To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

    Post a resume

    Similar jobs

    Quality Management System (QMS) Intern

    Roche, Subang Jaya
    7 hours ago
    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access...

    Beautician

    skin aesthetic, Subang Jaya
    MYR 1,000 - MYR 3,000 per month
    1 day ago
    Job Responsibility使ç¨æè½åæå¡æ度è¿è¡è¸é¨æ¤çæä¾ç¾å¹å»ºèç»å¢æ·åæ¨èäºå Job RequirementsAt least 1 year(s) of working experience in the related field is required for this positionVast knowledge in beauty application and skincare product ingredientsJob Benefitsæå¡åéåä½£éç¾å¹å¸æ´¥è´´å·¥ä½å°ç¹ï¼é è¿Putra heights LRT

    Audio Data Contributor - Malay

    DataForce, Subang Jaya
    1 week ago
    Position: Audio Data ContributorStudy Location: Kuala Lumpur, city centerLanguage needed: MalayTask duration: Up to 2 hoursEngagement Model: One-time, task basedAt DataForce by TransPerfect we are looking for Malay speakers to participate in our Caramel onsite study in Kuala Lumpur!What is the study about?The aim of this voluntary study is to collect voice recordings of a series of prompts that will...